Providing services and solutions based on all versions of Archive Center (formerly Archive Server)
OpenText Archive Center (formerly OpenText Archive Server, OpenText IXOS Archiving) is a highly-scalable, multi-tenant archive helping organizations manage the explosion of unstructured data (e.g. email and files) while ensuring it is cost-effectively and securely stored in the cloud, on-premise or as a hybrid. End users access data from anywhere—online, offline or mobile—and it’s completely stub-free and transparent. Business administration features provide a broad set of archive and retention management capabilities along with system reporting, legal hold, and export.
Designed with user productivity in mind, a new intuitive user interface for OpenText Content Suite 16 and OpenText Extended ECM 16 offers a simple, responsive design, with role-based views today’s knowledge workers expect. Integrated collaboration improves and enriches the user experience, empowering users with instant access to valuable context to facilitate decision making and effectiveness. Content is readily accessible from the desktop or mobile devices to extend content creation and sharing outside the Enterprise without compromising control.
Features at a glance:
Fast and efficient processes
Direct access to all business documents – anytime & anywhere. Easy access to SAP data and documents in business process views
Lower Total Cost of Ownership
Cost-effective public cloud service, no pre-invest, consumption-based pricing. Reduce administration and resource consumption of SAP database
Increasing Process Efficiency and Productivity
Compliance and Protection from Risk
Secure long-term storage in durable, tamperproof form, SEC-compliant, and NON-SAP content. Compliant archiving platform reduces operational and legal risks
Our Customers
We provide services for all versions of OpenText Archive Center (formerly Archive Server). But before providing any type of services, we work with you to clarify objectives. We help you define which requirements you must meet including those around your scope, budget, and schedule. We explore multiple and agile ways to solve your problem and help you decide which solution is best.
Need some advice on your existing OpenText Archive Center? Do you have a concern, or would simply like to hear the feedback from a professional service provider? We offer advisory sessions as a yearly subscription service or one-time service.
Our team provides general and custom training sessions for all versions of OpenText ECM, where we provide knowledge transfer, and share best practices. We also do OpenText crash courses for business and technical users and administrators. Your team can get training at your location, at our location in Boston MA, or remote during WebEx sessions.
OpenText Archive Center Support Services
Successfully implementing OpenText ECM solutions is only half the battle. The real challenge is to maintain, support, and adapt the solution, it’s projects and processes to the changing business and regulatory requirements.
We not only build new solutions from scratch, but we also support existing projects and solutions as well. We help our customers to manage existing projects in OpenText ECM, implement new projects, stay compliant, reduce downtime, improve stability and keep things running smoothly.
End-to-End Project Development
Need to do an OpenText ECM project, but don’t have needed expertise in-house? No problem, we’ve got you covered. We provide a wide variety of services, including business analysis, project blueprint, time schedule and architecture design, installation and configuration, integration with third-party software, professional services, testing, custom programming, staff training, go-live support, post-go-live support.
Running on an unsupported version of OpenText Content Server, like Livelink? We can help you upgrade and migrate your existing projects in order to maintain an optimal IT infrastructure that will support core business functions.
Cloud Migration Services
We can extend the manpower of your in-house team during short- or long-term cloud migration projects. We provide OpenText ECM customers with the needed expertise, skills and co-development teams in order to achieve organizational goals and save time. Working on-site or remotely, Ecodocx engineers adapt to your environment without disrupting the workflow.
Integration with OpenText Products
We provide a full range of services to OpenText products that are typically used with OpenText Archive Center, like OpenText Exstream (StreamServe), OpenText Archive Center, (formerly Archive Server), RightFax, EasyLink. We also provide a full range of services for solutions based on Archive Center, like OpenText Extended Enterprise Content Management for SAP Solutions (xECM), OpenText Archiving and Document Acess for SAP Solutions (ADA).
Integration with Third-party Products
Having deep knowledge of the workflows and best practices in different verticals (utility (SAP IS-U), banking (SAP Banking), insurance (SAP Insurance & Guidewire), distribution (SAP SCM), telecom (SAP Ericsson LHS BSCS and SAP IS-TELCO), manufacturing (Infor/Lawson M3)), we offer custom solutions to meet your business needs.
Customer Success Stories
CASE STUDY: WASHINGTON GAS
Improved the storage and retrieval of generated transaction documents with OpenText CCM and ECM solutions. Migrated more than 24 million of data pieces from legacy ECM systems.
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CASE STUDY: CONTINENTAL RESSOURCES
Improving efficiency by upgrading document generation and management within SAP with OpenText ECM and CCM solutions.
CASE STUDY: ERICSSON
Helping a telecom billing and customer care provider to increase the value of invoices, making them easier to read and understand.
Related Pages
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