OpenText Intelligent Capture Services

We provide end-to-end implementation, customization,
professional services, training and support services




What is OpenText Intelligent Capture? 


OpenText Intelligent Capture (formerly Captiva) drives significant process improvement and cost reduction for paper-intensive processes such as property and casualty claims, new account openings, mortgage lending, accounts payable and new customer onboardings. By transforming paper into actionable electronic information, organizations can eliminate processing errors and ensure regulatory requirements are met.

Today, more than 5,000 companies and government agencies use Intelligent Capture solutions to reduce costs, improve information accuracy and accelerate business processes, including 18 of the top 25 companies in the Fortune 500. Each day, organizations in the Insurance, Financial Services, Public Sector, Oil & Gas and Healthcare industries process millions of forms and documents using Intelligent Capture solutions. Join successful companies, like the Minnesota Department of Revenue, CitiGroup, County of San Diego Health and Human Services Agency, City University Hong Kong, Eaton Vance, Ameritas, Grange Mutual Casualty Company, Generali Hellas.


OpenText Intelligent Capture (formerly Captiva) Support Lifecycle: OpenText Intelligent Capture 20.2 is supported untill June2025. OpenText Intelligent Capture 16.6 is supported until May 2024. OpenText Captiva version 7.6 and older versions are end of support.



OpenText Captiva Solutions


OpenText Intelligent Capture Web Client

Helping companies to implement a browser-based web client that provides access to a document scanning and capture platform with real-time advanced recognition and data extraction capabilities. Allowing employees at the branch and regional offices to scan and index documents by using a convenient web-based client. As a result, we help to eliminate shipping and handling delays of business-critical documents between offices.





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    Our Services


    We provide services for all versions and parts of OpenText Intelligent Capture, including Web Client, Advanced Recognition,
    Intelligent Real-Time Capture, Mobile Capture and Capture Invoice.
    But before providing any type of service, we work with you to clarify objectives. We help you define which requirements you must meet including those around your scope, budget, and schedule. We explore multiple and agile ways to solve your problem and help you decide which solution is best.


    Advisory and Consulting Services

    Need some advice on your existing or future OpenText Intelligent Capture application? Do you have a concern, or would simply like to hear the feedback from a professional service provider? We offer advisory sessions as a yearly subscription service or a one-time service. 


    OpenText Product Training

    Our team provides general and custom training sessions for all versions of OpenText Intelligent Capture. We provide knowledge transfer and share best practices on single OpenText Intelligent Capture components or the whole solution. We also do OpenText crash courses for business and technical users and administrators. Your team can get training at your location, at our location in Boston MA, or remote during WebEx sessions. 








    Why choose us?


    Our team of developers and support engineers have been working with OpenText Captiva for many years. We don’t just support the product. We cooperate tightly with OpenText to make it better with each version. And we help OpenText to support existing and new customers. Our experts use OpenText Intelligent Capture (Captiva) every day to capture millions of documents for clients. We would love to work with you to see if Intelligent Capture is a good fit for your company.



    Learn more about us






    Related Pages


    OpenText Captiva is now Intelligent Capture

    Companies need to upgrade to version 16.6 till December 2020 to stay on the latest supported version

    opentext support outsourcing

    OpenText System Support and Maintenance: in-house, outsourced, or hybrid?

    Successfully implemented OpenText ECM and CCM solutions are only half the battle. The real challenge is to maintain, support, and 

    Are You Ready for the End of Support of Your OpenText ECM Products?

    By the end of March 2019, the support for OpenText Content Server and OpenText Archive Server (version 10.5) comes to