kwsoft and Ecodocx Announce Strategic Partnership September 21, 2020 Ecodocx, a Boston-based OpenText and SAP global provider of customer communications management (CCM) and enterprise content management (ECM) solutions has … Customer Communications Management Customer Experience Management
What to consider when choosing CCM: 12 features August 30, 2018 Does this sound familiar to you? Your company compiled a wealth of customer data over the last couple of … Business Documents Customer Communications Management Customer Engagement Customer Experience Management
Achieving better CEM with OpenText Exstream August 3, 2018 Customer Experience Management (CEM) has become a key point of differentiation in many industries today. Forrester Research has shown that … Customer Experience Management OpenText OpenText Exstream OpenText StreamServe
