Customer Communications Management (CCM) Solutions for Healthcare
Digitize patient communications to cut labor costs,
improve document management processes and
help deliver smarter & faster patient care.
Digitize patient communications to cut labor costs,
improve document management processes and
help deliver smarter & faster patient care.
Helping healthcare providers
to access critical information in time
“Time matters” especially in healthcare facilities, which mainly focus on providing help to patients and speed up their healing process. In order to be able to offer the best services in the shortest manner of time, hospitals and other healthcare institutions require instant access to medical records, test results, and other clinical documents. Document solutions for healthcare provided by Ecodocx build a trusted tool for document-related working steps. They bring the digital workflow into the daily routine of medical staff, allowing to send and receive critical information when and how they need it, securely save important data and easily retrieve information when you need it.
Centralized, transparent & efficient
Consolidating all information sources and communications into one smart and user-friendly platform
Workflow solutions from Ecodocx make cooperation within companies easier and ensure that only approved documents leave the company and that all elements of the outgoing documents achieve brand integrity. If, for example, the legal department has released new insurance conditions, it must be ensured that these are automatically added to all new contracts from a certain key date.
Our customer correspondence solutions equally suit all common process models of document creation: interactivity, personalization, automated on-demand, and high volume document output, and offer the following benefits:
Impressive reach. Streamlined customer experience.
Increasing pressure to reduce business costs and customer churn.
Streamline Document Processing
Using complicated document output infrastructure can be often frustrating, ineffective, time-consuming and expensive. According to the latest research, up to 50% of calls to help desk are related to printing and faxing problems. Most likely your IT staff is trying to make everything work by doing it’s best to meet the high expectations using old technology.
Would you simplify your output infrastructure and reduce costs if you could? Here is how we can help:
Turn Pre-printed Forms into e-Forms
Capture Patient Information and Automate Processes
Quickly collect the information you need using our intuitive, flexible electronic forms software. eForms are accessible anywhere, anytime from all kinds of devices — and submitted data is available instantly across your organization.
Always be prepared
to deliver awesome health care
Make onboarding processes quick and convenient with smart e-forms that are pre-populated with your patient’ data.
Add dynamic elements to your patient’s bills or welcome kits to make it simple for your customers to sort through important information with interactive charts, graphs, and sliders, and to finish paper signing with e-signature and notifications and send them via their preferred channel.
Use patient healthcare and billing history to run relevant upsell and cross-sell campaigns tailored to their unique interests and needs.